Terms of Service

1. What the service is

Sketchwise takes a question you type and makes a sketch: a drawing made step by step, with labels and a spoken explanation, in the language you choose. You can change a sketch by asking, play it again, share it by a link and place it on another site.

Sketches are made by software, using language and speech models from other companies (named in the Privacy Policy). Nobody checks a sketch before you see it. A sketch can be wrong, incomplete or out of date. Check anything that matters against a source you trust, and do not rely on a sketch for medical, legal, financial or safety decisions.

2. Your account

You must be at least 13 years old to make an account. If you are under 18, or under the age at which you can agree to a contract where you live, you may use Sketchwise only with the permission of a parent or guardian, and a paid plan must be bought by an adult.

Give a real email address, keep your password to yourself, and tell us if you think somebody else has used your account. You are responsible for what is done through your account.

3. The free trial and paid plans

A new account can make 10 sketches free, once, with no card.

• Student: 40 sketches a month, $9.99 a month or $99.99 a year.
• Creator: 120 sketches a month, $29.99 a month or $299.99 a year.

Prices are in US dollars. Tax may be added where the law requires it. A new sketch uses one sketch from your allowance and a change to a sketch uses half of one. The allowance starts again each month of your plan, and sketches you did not use do not carry over. When the allowance is used up, new sketches wait until the next month or a larger plan.

We may change prices or what a plan includes. We will tell you by email before a change applies to a plan you already pay for, and it will apply from your next renewal, which you can decline by cancelling.

4. Paying, renewing and cancelling

Payment is taken by Stripe, our payment company. We never see or keep your full card number.

A plan is a subscription. It renews by itself at the end of each month or year, at the price then in effect, and your payment method is charged again, until you cancel.

You can cancel at any time: open the studio, choose Manage plan, and cancel there. Cancelling stops the next renewal. Your plan stays active until the end of the time you have paid for, then the account returns to the free plan and keeps your sketches. Moving to a larger plan takes effect at once and you are charged the difference for the rest of the period.

Refunds are described in the Refund Policy, which is part of these terms.

5. What you make

The questions you type, and any pictures and files you attach to them, are yours. Attach only what you have the right to use. As far as the law allows, the sketches made for you are yours to use, including in lessons, videos and paid work. Because sketches are made by software, another person who asks a similar question may get a similar sketch, and the law in some places may not protect work made this way.

You give us permission to store, process and show your questions, what you attach to them, and your sketches as needed to run the service for you: to make, keep, play, share and export them. A sketch is private to your account until you share it. A shared link shows the sketch and its spoken explanation to anyone who has the link, never your name or email, and you can turn a link off at any time.

We will not show your sketch on our own pages as an example, or in advertising, unless you have agreed.

6. What you must not do

Do not use Sketchwise to:

• break the law, or help somebody else to;
• make material that sexualises children, threatens or harasses a person, or promotes violence or hatred against people for who they are;
• copy or imitate work, a brand or a person in a way that breaks their rights, or pass off a sketch as the work of a named person who did not make it;
• spread deliberate falsehoods about health, elections or public safety;
• get around the limits of a plan, share one account between several people, or resell access;
• load the service by automated means, probe it for weaknesses without our written agreement, or try to read data that is not yours.

We may remove material, turn off a shared link, or suspend or close an account that breaks these rules. Where the breach is not serious we will warn you first.

7. Our service and our rights

Sketchwise, its name, its look, its software and its example sketches belong to Kronosense. These terms give you the right to use the service, and nothing more of it.

We work to keep the service running and may change, add or remove features. If we close the service, or remove something a paid plan depends on, we will give notice by email and refund the unused part of what you paid.

8. No warranty, and the limit of our liability

The service is provided as it is. To the extent the law allows, we make no promise that it will be free of errors or always available, or that a sketch will be accurate or fit for a particular purpose.

To the extent the law allows, Kronosense is not liable for indirect or consequential loss, or for lost profit, data or goodwill, and our total liability to you for any claim about the service is limited to the larger of what you paid us in the twelve months before the claim and 50 US dollars.

Nothing in these terms takes away rights you have as a consumer under the law where you live, or limits liability that cannot be limited by law.

9. Ending and changing these terms

You can stop using Sketchwise at any time and ask us to delete your account by writing to contact@kronosense.com. We may end these terms by closing your account under section 6, or with notice if we stop offering the service.

We may change these terms. When a change matters, we will tell you by email or in the studio before it takes effect. If you keep using the service after that day, you accept the change.

If you have a complaint, write to contact@kronosense.com first, and we will try to settle it with you.