Contact and Support
A person reads every message. Write to us about your account, a payment, a sketch that came out wrong, or anything else, and we answer within 3 working days.
What helps us help you
- Write from the email address you sign in with.
- For a sketch: the question you asked and what was wrong with the result.
- For a payment: the date and amount of the charge.
Common requests
- Cancel a plan: open the studio and choose Manage plan. No email is needed.
- A refund: see the Refund Policy, then write to us.
- Delete your account or get a copy of your information: write to us and we act within 30 days.
- Report a shared sketch that breaks the rules or your rights: send us its link and say what is wrong.
Who we are
Sketchwise is made and run by Kronosense, the company behind Qawl.